WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION??
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Processing payment information
Smoky Brae adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the website and its users, such as credit card transactions, happens:
- Over an SSL secured communication channel and is encrypted and protected with digital signatures.
- Via Paypal, who is responsible to protect your data.
- Via Shopify Payments, who is responsible to process your credit card and protect your data.
Sharing your personal information with third-parties
In general, Smoky Brae do not sell, trade, or rent users personal identification information to third parties unless required to do so by law.
The exception is third-party providers that Smoky Brae uses to help us operate our business and provide our services to users, these are outlined as follows:
Smoky Brae uses social-media technologies to allow users to share Smoky Brae content via sites such as FaceBook, Pinterest, Google+ and Twitter. These services use their own third-party cookies.
Smoky Brae uses video services such as Vimeo and YouTube that store their own third-party cookies.
Google Analytics & Advertising
Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of the website, to prepare reports on its activities and share them with other Google services.
Traffic data collected from the website is used for Google Adwords advertising and may include create advertising directed at User Demographics, Interests and Behaviour. Google may use advertising cookies to enable the use of advertising features the website may use including:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
Users can choose to opt-out of all Google browser cookies at anytime by visiting this link.
Personally identifiable information (PII) including, but not limited to, email addresses, telephone numbers, and credit card numbers are not collected or used for advertising purposes. No PII is used with remarketing lists, cookies, data feeds, or other anonymous identifiers. the website do not share any PII with Google for advertising purposes.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at the website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Smoky Brae are committed to the protection and safety of your information by using SSL secured communication channels, encryption software, and dedicated and protected web servers, among other things. However, while Smoky Brae take all reasonable attempts to protect your information, this is the internet, therefore, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls and other precautions to protect yourself from security and privacy threats.
Requesting personal data
Users have the right to access any personal data that Smoky Brae maintains. Users can contact Smoky Brae to request this data at any time. However, please be aware that Users will be required to provide identification so Smoky Brae can appropriately identify users before supplying any data requested.
Deleting personal data
Users have the right to request that any personal information Smoky Brae maintains is completely deleted from all records, and therefore, forgotten. Users can contact Smoky Brae and request to have their personal data deleted at any time.
Breach of personal data
In the event that Smoky Brae becomes aware of any breach of personal data that could significantly harm individuals, Smoky Brae will report this breach to appropriate supervisory authorities within 72 hours. Smoky Brae will also notify the individuals affected by any such breach.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the website.
Your acceptance of these terms
By using the website, you signify your acceptance of this policy, the terms and conditions. If you do not agree to all these terms, please do not use the website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated 5th November 2020.